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ClickAction
Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build users' trust and confidence
in the Internet by promoting the use of fair information practices. Because
we want to demonstrate our commitment to your privacy, we have agreed to disclose
our information practices and have our privacy practices reviewed for compliance
by TRUSTe. By displaying the TRUSTe trustmark, we agree to notify you of:
| 1. | What personally identifiable information of yours or third party personally identification information is collected from you through the Web site. |
| 2. | The organization collecting the information. |
| 3. | How the information is used. |
| 4. | With whom the information may be shared. |
| 5. | What choices are available to you regarding collection, use and distribution of the information. |
| 6. | The kind of security procedures that are in place to protect the loss, misuse or alteration of information under ClickAction's control. |
| 7. | How you can correct any inaccuracies in the information. |
If you have
any questions or concerns regarding this statement, you should first contact
privacy@clickaction.com by email.
If you do not receive acknowledgement of your inquiry or your inquiry has
not been satisfactorily addressed, you should then contact TRUSTe, www.truste.org/users/users_watchdog.html.
TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Consumer privacy is a top priority to ClickAction and to our clients and partners.
We support the protection of privacy rights as a fundamental element of our
business.
As companies and individuals look to ClickAction for e-marketing solutions,
they can be assured that we will respect their needs for privacy. Our relationships
are our most valuable asset and the very basis for our reputation, so we will
only disclose information that companies and individuals have given us explicit
permission to disclose.
This privacy policy discloses the information gathering and dissemination
practices for the ClickAction Email Relationship Management service and the
ClickAction Web site, www.ClickAction.com.
TRUSTe can only cover the activities on this Web site.
•
Information Collection and Its Use
• Security
• How We Notify You of Changes to our Privacy Policy
• Links
• Permission-Based Marketing is Our Philosophy
• Prospecting Services Deliver Only Targeted Information
• Choice/Opt-Out
Information
Collection and Its Use
We use email links throughout the site to allow you to contact us directly
with any questions or comments you may have. We read every message sent in
and try to reply promptly to every one. The information we receive from you
is used to respond directly to your questions or comments. We may file your
comments to improve the site, or review and discard the information. Your
personal information is not shared with third parties.
ClickAction automatically logs your IP address, the log files are deleted
after 30 days. This information is not linked to any personally identifiable
information. The ClickAction Web site does not use cookies.
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Security
This site has security measures in place to protect the loss, misuse, and
alteration of the information under our control. Email is sent to those employees
that need to see it in order to respond to your inquiries. All of our employees
are aware of the importance of keeping any information that is disclosed within
the email confidential and only will disclose to others within our organization.
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How
We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our Web site
indicating that a new version is available. If ClickAction Inc. changes how
it uses a users personally identifiable information, the user will be notified
by email and they may opt-out at that time.
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Links
The ClickAction site contains links to other sites. ClickAction is not responsible
for the privacy practices or the content of such Web sites. We encourage you
to read the privacy statements of these linked sites as their privacy policy
may differ from ours.
We may disclose personal information when required by law or in the good-faith
belief that such action is necessary in order to conform to the edicts of
the law or comply with a legal process served on our Web site.
For any questions concerning the information collection practices of this
Web site please contact: privacy@clickaction.com.
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Permission-Based
Marketing is Our Philosophy
ClickAction facilitates the most consumer-oriented marketing practices in
the email marketing industry. By supporting permission-based email, we allow
individuals to identify personal preferences and needs, and then only communicate
with them regarding those specific areas for which they have identified an
interest. Using our unique opt-in survey methodology, we truly can understand
the individuals' personal needs and tailor communication accordingly.
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Prospecting
Services Deliver Only Targeted Information
The prospecting services provided by ClickAction are targeting services that
allow companies to find individuals who would be most interested in using
their products and services. These services give companies the ability to
send very targeted communication to a very targeted audience. At any time,
if an individual wishes to be removed from these databases, he or she may
choose to opt out and be eliminated from the database.
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Choice/Opt-Out
ClickAction
makes it easy for individuals to change their information requests or opt-out
of future communications from ClickAction altogether. Whether they sign up
for ClickAction-powered email communications from a client or register a ClickAction
product and request future product news, they'll be informed of easy opt-out
instructions with each communication should they decide to remove their name
from our databases.
Our ClickAction ERM, MyProspects.com and MySoftware privacy policies contain
additional opt-out information specific to the service or product.
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